Your First Visit
Get ready for an exciting adventure in the world of orthodontics! From the time you arrive at our office for this hour long appointment, you will realize that CARING is the key word of the day. At our office, we pride ourselves on educating our patients each step of the way, and you will leave our office with a full understanding of the amazing possibilities available in this field of dentistry.
You will be greeted in the reception area and taken on a tour of our facility. Next, an X-ray will be taken to assist the Doctor's with their diagnosis. A series of photos will be taken with our digital imaging system for viewing during your consultation.
Customized Care
Your personalized treatment plan will be presented visually on the computer with our Consult Program, thus ensuring your understanding of the Doctor's recommendations.
Payment Options
We offer three payment options (including a no-interest, monthly payment plan) designed to suit different budgets. Cost of treatment is based on severity of the patient's diagnosis, as well as the quality of care patients receive in our office. This will also be discussed at the consultation appointment prior to initiating any treatment, thus making the most of the valuable time you have set aside from your busy schedule to meet with us. The Doctor's have set aside an hour and a half for your visit with NO FEE for this initial consultation. So that we may continue offering this as a COURTESY visit, please contact the office at least 24 hours in advance should you need to reschedule.
Insurance
Insurance coverage will be confirmed upon arrival at the office to help you determine available benefits. Assignment of benefits to us is available in most instances, and we will bill your company as a courtesy to you. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.
Fees
In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:
- If payment is made in full at the onset of treatment, we offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by your insurance benefit.)
- For your convenience, we accept payment by VISA, Mastercard, and Discover.
- In cases of serious delinquency, treatment will be placed on a maintenance level, until financial arrangements are made. We will make every effort to accommodate patients with temporary difficulties.
Regular Appointments
The appointment when you get your initial appliances (braces, expanders, etc.) usually takes 40 to 60 minutes. You will then see us at regular intervals 8 to 10 weeks apart for adjustments (which takes 20 to 40 minutes). We schedule longer appointments in the morning and shorter appointments after school. By doing this, we do not reserve an entire afternoon for one or two patients but rather accommodate as many families as possible for after-school appointments. If you prefer to come to the office during a quieter time, please schedule an appointment during school hours.
We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. It can be difficult to reschedule since appointments are made 8 weeks in advance.
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